At Five Star Foam, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Your name, email address, phone number, and other contact details when you make an inquiry, purchase, or sign up for updates.
  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
  • Transactional Information: Details of purchases made through our website, including payment method and delivery address.

2. How We Use Your Information

The information we collect is used to:

  • Process orders and deliver products.
  • Provide customer support and respond to inquiries.
  • Improve our website and services based on your feedback.
  • Send updates, promotions, and special offers (with your consent).
  • Comply with legal obligations and protect against fraudulent activities.

3. Sharing of Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: To trusted third parties who assist us in delivering services (e.g., payment processing, delivery).
  • Legal Requirements: To comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic, understand user preferences, and improve our services. You can adjust your browser settings to refuse cookies, but this may limit certain features of our website.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional emails.
  • Withdraw consent for data processing where applicable.

7. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.